Decoform, a distinguished Swedish company headquartered in Stockholm, specializes in woodworking, with a primary focus on crafting bespoke kitchens. Boasting a legacy spanning three generations, the company has garnered the satisfaction of thousands of clients over the past century. Faced with the challenge of efficiently managing a vast client base, the concept of Decoform CMS, or DF, was conceived.
The fundamental idea behind DF is to streamline operations, allowing a single worker to handle myriad tasks with just a few clicks. When an order is received, an agent promptly enters it into the DF system, supplementing it with dimensions and reference pictures. From this point onward, the entire process—from order placement to production and eventual delivery—is meticulously tracked, ensuring seamless progress. This approach empowers agents to oversee the entire lifecycle of an order from the convenience of their office desks, eliminating the need to physically leave the workspace. Agents can efficiently manage leads, communicate with clients and the factory, send invoices, and organize their calendars, all within the comprehensive DF system.
